Customer Service

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The Invicta Customer Service Team is here to help. If you can't find what you're looking for in our 'About' section, feel free to contact the Invicta Customer Service Team, they have all the answers.

Message Invicta Customer Service . Mon - Fri . 9am - 5pm EST

800-327-7682 . Mon - Fri . 9am - 5pm EST
954-921-2508 or 954-862-5461
Write Invicta Watch Group

Attn: Customer Service
One Invicta Way (3069 Taft St.)
Hollywood, Florida 33021

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Shipping Policy

  • Orders can only be sent to verified credit card billing addresses.
  • Deliveries to P.O. boxes are not accepted.
  • An adult signature is required for all deliveries.
  • Items should be delivered within 3 – 5 business days upon receiving your order.
  • Orders will be processed during our regular business hours, Monday – Friday, 9:00 a.m. – 5:00 p.m. EST
  • Business days do not include weekends or federal holidays.
  • Delivery times are estimated and may depend on where you live.

Returns Policy

If you are not completely satisfied with an online purchase from an Invicta Watch Company website, you may return the item for a full refund within 14 days of purchase. To receive the refund, the merchandise must be returned in its original, unworn and undamaged condition with the original box, warranty and paperwork. For your protection, we recommend that you mail your package via insured parcel. Please be sure to include your name, address, phone number and invoice number with your returned package. Shipping charges are not refundable.

Please send Invicta Watch Co. returns to:

Invicta Watch Group
Attn: Returns
One Invicta Way (3069 Taft St.)
Hollywood, Florida 33021